Best for
- ✓ There's a clear and unmistakable error (CUE) in the decision
- ✓ The rater applied the wrong rating criteria
- ✓ Favorable findings were ignored
- ✓ Effective date was set wrong
Not for
- ✕ You have new evidence — file a Supplemental Claim instead
- ✕ You want to add new conditions
How it works
- 01File VA Form 20-0996 within 1 year.
- 02Optionally request an informal conference.
- 03A senior reviewer (DRO) re-examines the existing record.
- 04They issue a new decision — and can return the file for correction if errors are found.
Pro tips
- ▸ Use the informal conference. It's your one chance to point the reviewer at the exact errors.
- ▸ Be specific: cite the favorable finding, the CFR section, or the missed evidence by date.
- ▸ If you discover new evidence mid-process, withdraw and refile as a Supplemental Claim.